Account Questions - Current Library Card Holders

If specific action is needed on your account, please include your library card number

Do you need to:

Report a stolen or lost card

Request a change of phone number or e-mail (change of address requests must be made in person)

Request a change of notification format for holds and late notices

Request a phone call regarding fines on your account

Receive your library notices through email; includes automatic preoverdue notice

Are you looking for how to:

Claim an item was returned

Check the status of a hold

Get a list of the items you have checked out

Read library policies for fines and fees

Renew a checked out item

Request an item from the library

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Ask a Reference Question

This request is for:

Adult

Child

Teen

Library card number

What would you like to know? For best service, please be as complete and specific as possible. The more you tell us about the question, the better our answer will be

Please provide any additional background regarding this question. Where did you hear about the issue? What is the context in which the information will be used? What resources have you already consulted?

We will attempt to provide an answer as soon as possible. If we need additional time to locate an answer, we will let you know.

Library Material Purchase Request

Choose the type of item you wish to request:

Book

eBook

Audiobook

DVD

Music CD

Other

Please enter the information for the item: title, author, subject, etc

Leave blank if you do not have a Library Card or do not want a reserve

Thanks for submitting!

Library Room Rental Inquires

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Other Library Concerns/Questions

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Report Problems with Library Electronic Resources

List the electronic resource with which you are experiencing difficulties.

Describe the nature of your problem. Be as specific as possible. Include any message you have received from your PC or electronic resource.

Thanks for submitting!

Hours

Monday: 9am - 7:30pm
Tuesday - Thursday: 9am - 6pm
Friday: 1-5pm (Phones 10am - 5pm)
Saturday: 9am - 1pm

Location

1710 West St Andrews

Midland, MI 48640

(989) 837-3430

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The Grace A. Dow Memorial Library is a service of the City of Midland

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Our Mission: to inspire lifelong learning by connecting people and resources

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Account Questions - Current Library Card Holders

Ask a Reference Question

Library Material Purchase Request

Library Room Rental Inquires

Other Library Concerns/Questions

Report Problems with Library Electronic Resources

Current/Past Newsletter